NDC (New Distribution Capability) has had an enormous effect on corporate travel and on how flight options are booked, customised and managed. Created by IATA (International Air Transport Association), NDC has become an indispensable technology within the travel industry.
NDC allows airlines to directly provide tailored options to corporate travel managers and travellers while bypassing traditional distribution channels' constraints and limitations. This shift offers greater control, transparency, customisation and is tailored precisely to the evolving needs of corporate travellers.
In this blog we explore how NDC is shaping corporate travel management, detailing its advantages, disadvantages and its promising future for the modern day travellers.
NDC (National Distribution Channel) is an open data transmission standard developed to facilitate more seamless airline content sharing with travel agencies and corporate travel systems while increasing transparency, customisation and access to a variety of service offerings.
Global Distribution Systems (GDSs), long considered industry standard, often restrict how fares and services are presented. NDC addresses this limitation with its XML-based communication protocol that allows corporate travellers to easily access fare options, amenities, and services tailored specifically to them.
Corporate travellers benefit from improved control over their travel booking processes, greater alignment with travel policies, and the possibility of reduced costs.
Airlines can now experience the luxury of personalised travel with NDC as it allows corporate travellers to choose options that fit into their individual needs and preferences. Business travellers can opt for customised offerings, which range from preferred seating to specific baggage options, ensuring a more comfortable and efficient journey.
Through NDC, corporate travellers gain access to exclusive airline services that were previously only available through direct airline bookings. Companies can now offer travellers exclusive fare options, premium services, and loyalty program benefits through their own managed channels, enhancing the corporate travel experience.
NDC stands out among corporate travel management platforms by offering transparent pricing. By breaking down fare components and showing which services are included or add-ons, corporate travel managers gain greater insight into travel costs, helping reduce hidden fees while managing expenses more effectively.
NDC gives corporate travel managers the flexibility to create travel packages that align with company policies and budgets. Whether it is booking direct flights, choosing eco-friendly options or setting limits on any additional services, NDC bestows companies with travel choices that support company goals.
By offering more fare transparency and exclusive content, NDC makes it easier for companies to manage their travel budgets. Corporate travel management in combination with NDC can also help businesses tap into unique loyalty programs, which reduces long-term costs and enhances travel experience for all employees.
NDC fosters direct communication between airlines and companies while allowing for closer relationships and potentially better deals. This direct link can reduce reliance on any third-party systems which potentially cuts costs and allows companies to negotiate tailored deals directly with airlines and benefit both their corporate travellers and the businesses involved.
Corporate travel managers can create custom travel bundles for their employees with NDC, which includes fare packages to added amenities. This flexibility allows companies to provide a travel experience that fits each employee’s role and travel frequency, creating a more comfortable and productive travel experience.
With NDC, companies can analyse travel data more effectively, gaining insights into travel spending patterns, employee preferences, and cost-saving opportunities. This real-time data allows corporate travel managers to make informed decisions and adjust policies to improve both efficiency and employee satisfaction.
As NDC adoption grows, integrating artificial intelligence (AI) with NDC data could allow for even more personalised travel recommendations. The AI can analyse travel patterns, preferences, and budgets while suggesting options that align with company goals and enhance the overall travel experience for employees.
The future of NDC is committed to seamless booking experiences across various channels which makes it easier for companies to manage travel. As more airlines and third party platforms adopt TO NDC, corporate travel managers will have more flexibility and easier access to a wide range of options through unified channels.
Many experts predict that NDC will eventually replace traditional booking systems as the dominant methodology in the travel industry. As more airlines adopt to NDC, corporate travel management will continue to evolve while offering a more dynamic and flexible experience that also aligns with modern business needs.
NDC is more than just a new booking technology; it is reshaping the entire landscape of corporate air travel management.
With multiple benefits like increased personalisation, cost transparency, and access to exclusive services New Distribution Capability, is helping companies streamline their travel policies, control costs while simultaneously making corporate travel experience unfathomable for its travellers.
NDC is set to become a staple in corporate travel management and help companies prepare for a future where corporate travel is more efficient, flexible, and aligned with the needs of modern businesses.
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